GroBase Support

FAQs

What is GroBase?

GroBase is a tracking and planning platform designed for cannabis growers. It provides a comprehensive suite of tools to help you manage your growing process efficiently. With GroBase, you can easily track plant growth, plan your growing cycles, and organize your gardening tasks. Whether you’re a seasoned expert or a beginner, GroBase empowers you to optimize your growing journey.

Is GroBase free to use?

Yes, GroBase offers a free plan that includes full access to all the platform’s features so you can track, plan, and manage your grows effectively. Subscribing to a paid plan provides additional benefits, like increased limits on journals, cycles, plants, and other features, helping you scale your grow tracking as your needs expand.

Is GroBase secure?

GroBase is designed with security as a top priority. We use encryption to protect your data both in transit and at rest, ensuring your information is secure at all stages. Additionally, we comply with best practices in data security, including secure password storage and limited data access to ensure only authorized users can access information. Your privacy and the safety of your growing data are essential to us, and we continually work to enhance GroBase's security measures.

Remember, security is a shared responsibility. Protect your account by choosing a strong password and keeping it private.

Can I access GroBase on mobile devices?

Yes, GroBase is mobile-friendly and designed as a Progressive Web App (PWA). You can access all of GroBase's features seamlessly on your smartphone or tablet. Just visit our website in your mobile browser for a responsive experience. For easy access, you can also add GroBase to your home screen by following these steps:

  1. Open your browser's settings.
  2. Select "Add to Home Screen."
  3. Follow the prompts to install the app.

Now you can enjoy GroBase just like a native mobile app!

How do I delete my data?

You can delete specific data, such as journals, cycles, and plants, directly from your account by navigating to the relevant sections. To delete all your data, including your account, go to Account Settings and select the Delete Account option. This action is irreversible and will permanently remove all data associated with your account.

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